The Software requires the installation of at least one plotter. If no plotter is installed, the Software will ask you to install one.
To install the plotter, click the “Add…” button, select the model in the list and click “Install…”
After adding the plotter, select the connection type in the “Device configuration” section.
Most modern plotters use a USB connection. However, many second-tier models may still require selecting the COM port, even if the plotter is connected via USB.
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Refer to your plotter manual for more details.
You can also contact our tech support; we have vast experience with different plotters.
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After installing the plotter, click the “Test…” button next to the “Connection” drop-down. The Software should show a popup with a success message.
If you see an error message, check that your plotter is turned ON and the interface cable is connected. If the error message persists, it may be caused by a wrong driver, an interface cable or the plotter itself. Contact our tech support for further assistance.
Before making a test cut, ensure your blade is set up properly to avoid damaging it.
Watch the following tutorials to get familiar with blade tests and blade adjustments.
https://www.youtube.com/watch?v=6ZY26z0sUIM